Support
Support – Health Lumia
Have a question, found a bug, or want to suggest a disease we should add? We'd like to hear from you.
Common questions
How do the Explorer / Scholar / Clinician tiers work?
Explorer is free and available to everyone. Scholar ($1.99) and Clinician ($2.99) are one-time purchases — no subscription — that unlock deeper content across every condition in the app, permanently. Buying Clinician also includes everything in Scholar.
I reinstalled the app / got a new device — how do I get my purchases back?
Open Settings inside the app and tap "Restore Purchases." Your unlocked tiers are tied to your Apple ID, so this works on any device signed into the same account.
Is this app a substitute for medical advice?
No. Health Lumia is an educational reference only. It does not diagnose conditions, estimate personal risk, or tell you whether you qualify for a clinical trial. Always talk to a qualified healthcare professional about your own situation.
Something looks factually wrong — how do I report it?
Please email us with the disease name and what you believe is incorrect, ideally with a source if you have one. We take content accuracy seriously and will look into it.
Contact
Questions about this app can be sent to [email protected].